HWS Pocket Guide
Staffing and Recruiting
With the help of skilled recruiters, leading sourcing technologies and our nationwide presence, this team provides HCA Healthcare with qualiﬁed clinical and non-clinical professionals throughout our regional and centralized service delivery locations.
This department manages the accounting and financial reporting of contract labor and other HWS allocations to HCA Healthcare Facilities
Ryan Kiral, AVP, Finance
HWS consultants use data-rich analytics and proven methodologies to design smarter workforce staffing and performance solutions measured against financial and operational benchmarking data to identify areas for workforce optimization.
Rich Lopez, VP, InSight Advisory Services
As nurse leaders within HWS, we partner with our colleagues to promote clinical excellence throughout the communities we serve. HealthTrust advocates on behalf of our ultimate client, the patient, ensuring that they receive the highest quality, cost-effective care in a professional, compassionate, and ethical environment.
Shaun McCamant, Chief Nursing Officer
Cheryl Smith, Director, Clinical Operations (East Florida & Capital)
Cindy Watkins, Director, Clinical Operations (South Atlantic & Gulf Coast)
Dailey Linda, Director, Clinical Operations (North Florida & West Florida)
Jason Jenkins, DVP (North Carolina)
Jeremy Legg, Director, Clinical Operations (TriStar & San Antonio)
Misha Perreault, DVP (Mountain)
Patty McGuffin, AVP (Far West, MidAmerica & Continental)
Vicki Gloria, Director, Clinical Operations (Central and West Texas & North Texas)
The Service Desk is responsible for resolving all Information Technology (IT) incidents and service requests, communicating with the customer and interfacing with all other IT teams required to solve all service interruptions. This includes any Workforce 2.0-technology related support. Hours of operations are 24 hours a day, Monday through Friday and on-call service is provided on the weekends and holidays.
Client Services Contact Information:
Escalation Contact: Ruddy Rodriquez
2nd Level Escalation Contact: Luis Navas
This department manages all aspects of contracting of HWS including support for Client needs for Contract Labor, and Vendor Partners to provide the services. We also play a strong role in other types of service contracts including Marketing and Education.
Danielle Kisslan, Director, Contracts Administration
The HWS Education Department satisfies The Joint Commission and other regulatory, legal and HCA Healthcare competence, confidence, critical thinking/problem solving skills and time management.
Tony Mangola, VP, Education
This team spearheads the HWS efforts for response to any disaster impacting HCA Healthcare . They are responsible for the deployment and logistics for all HWS deployed resources and HCA Healthcare volunteers. They manage the setup in the system, credentialing, facility accesses and payroll activities for the HWS employees. In addition, the team manages the deployment and logistics for HCA Healthcare volunteers.
Christina Hall, AVP, Enterprise Operations
Ethics & Compliance assists with ensuring HWS is compliant with HCA Healthcare Compliance Program Requirements. Additionally, Ethics & Compliance communicates compliance standards, coordinates and ensures completion of required compliance training, advises colleagues on ethical and compliance related matters, conducts investigations and endures there is no retribution for good faith reporting.
Valerie Brown, Ethics & Compliance Officer
This department manages the accounts payable, payroll and billing of contract labor and other HWS allocations to HCA Healthcare facilities.
Wendy Wedeking, VP, Finance Shared Services
The HR team is responsible for the overall effectiveness of HR initiatives, policies, processes, systems and programs to create and reinforce high performance leaders and employees.
Angelique Douty, VP, Human Resources
This department places all levels of leadership needs throughout HCA Healthcare. The Interim Leadership team collaborates to identify the needs of the facilities and submit qualified leaders for extended contracts in both clinical and consultative capacities. Once identified, they work directly with candidates to assist with credentialing, licensing, and travel needs as the situation dictates.
Brandi Vines, VP, Interim Leadership
The LSC is responsible for granting or terminating access to all clinicians and non-clinical systems.
LSC Contact Information
Escalation Contact: Aaron Stoops
2nd Level Escalation: Stephanie Smith
3rd Level Escalation: Luis Navas
Regional HWS offices support the PEr Diem staffing and local contract orders across the country. Each region can have multiple offices and within those offices are the functions of Recruiting, Onboarding and Staffing.
Sunrise and St. Petersburg Staffing Offices
(Divisions Supported: East, North and West Florida)
Linda Julia, RVP
Sunrise, FL – Regional Office
St. Petersburg – Regional Office
Nashville Staffing Office
(Divisions Supported: TriStar, MidAmerica, Capital, South Atlantic and
John Lowe, RVP
Nashville, TN – Regional Office
Dallas and Houston Staffing Offices
(Divisions Supported: North Texas, Central & West Texas, San Antonio and Gulf Coast)
Kristi Stark, RVP
Dallas, TX – Regional Office
Houston, TX – Regional Office
Alternatively, you are welcome to reach out to your assigned Account Manager, Program Management Office (PMO) team or local Director of Staffing should you need assistance.
This department handles the physician contract labor needs throughout HCA Healthcare. Internal physician recruiters match qualified candidates to short and long term clinical needs throughout the enterprise to assist with personnel shortages. Once identified, they work directly with candidates to assist with credentialing, licensing and travel needs as the situation dictates.
Clay Walker, VP, Locums Delivery
HWS Provides Vascular Access Services and subject matter expertise to HCA Healthcare and Non-HCA healthcare facilities. Services include Vascular Access Procedures such as a Peripheral Inserted Central Catheter or Midline Catheter insertions, etc. The team focuses on quality delivery of procedures with reduction of infections. The service line collaborates with HCA Clinical Services and Supply Chain to identify and attain best practices. The service is deployed in multiple divisions in the American and National Groups of HCA Healthcare.
In addition, HWS recruits and provides HCA Healthcare facilities across the country with experienced Dialysis RNs that can assist in enhancing patient care.
Chris Frith, AVP, Managed Clinical Services
HWS Marketing strives to elevate our brand within the healthcare marketplace and enhance the organization’s ability to make patient care connections. From workforce solutions to recruitment, we partner together to create integrated marketing campaigns that move our business forward and cultivate a well-loved brand.
Cheryl Rhody, AVP, Marketing
This team of project managers oversee implementations of new MSP programs and incremental expansions and MSP program delivery projects for facility acquisitions and divestitures. The team also supports Workforce 2.0 VMS program enhancement projects.
Avery Houdek, Director, MSP Implementation
Our unique blend of back-office sourcing, targeted marketing programs, expert recruiters and pre-negotiated leveraged Staffing Partner agreements ensures that your vacancies receive maximum exposure and deliver only the most qualified candidates. We help you find the physicians, physician assistants, nurse practitioners, nurses, allied and management personnel that you need.
Lisa Acevedo, VP, Permanent Placement
The Professional Development Group’s mission is to contribute to the overall success of HWS and its employees in an agile and passionate way, by consistently aligning efforts with the organization’s commitment to the delivery of patient care. This team strives to help each HealthTrust employee discover and achieve their potential.
John Ruffini, VP, Professional Development
StaRN is the accelerated comprehensive and integrative evidence based training, orientation and onboarding component of the HCA Nurse Residency Program. StaRN nurse graduates and StarTech technicians are enabled to start working independently and more quickly becoming a productive team member in your unit. Results seen are improved competence, confidence, critical thinking/problem solving skills and time management.
Tony Mangola, VP, Education
The Program Management Ofﬁce (PMO) manages all stages of travel and international contract labor.
Once approved, positions are ﬁlled primarily from our HealthTrust Employed Resources or from our Strategic Staffing Partners. Once a candidate is selected and conﬁrmed, the PMO manages the credentialing process, working with our Credentialing Department to ensure compliance, prior to the conﬁrmed start date.
Eddie Parizek, AVP, MSP Operations (National Group)
Keri James, AVP, MSP Operations (American Group)
Billie Mosley, GVP, American MSP Operations (American Group)
HealthTrust Workforce Solutions serves as a third-party vendor credentialing provider for HCA Healthcare. Born from decades of real-world experience, it reliably credentials the widest range of healthcare professionals – from Staffing Partner representatives and technicians to nurses and other non-employee clinicians. Industry-leading, proprietary technology ensures the highest levels of transparency for Staffing Partner compliance and operational audits. Developed in a collaborative environment, the technology and registration processes are intuitive and streamlined to achieve more efficient and reliable registration and credentialing.
Michele Roellig, Director, DHP, Verified Professionals
Jackie Bravo, Director of Credentialing